Resume keywordsBusiness Analyst

Business Analyst resume keywords

Show that you turned vague requests into requirements a team could build, and name the result.

Skills to show

Use the exact phrase where it is true, inside a bullet and not only in a list.

  • requirements gathering
  • process mapping
  • user stories
  • gap analysis
  • stakeholder management
  • UAT
  • data analysis
  • business case

Tools and software

  • SQL
  • Excel
  • Visio
  • Jira
  • Confluence
  • Power BI
  • Tableau

Verbs that fit business analyst work

  • analyzed
  • documented
  • mapped
  • defined
  • facilitated
  • recommended

Example bullets

The numbers are examples. Replace them with your own and round honestly.

  • Gathered requirements from 6 departments and wrote 85 user stories for a new claims portal.
  • Mapped the order-to-cash process and found 3 manual steps whose removal saved 120 staff hours a month.
  • Ran UAT with 20 users and logged 47 defects, 45 of which were closed before go-live.

Mistakes to avoid

  • Describing documents you wrote but not what they led to.
  • Skipping the domain (banking, retail, health), which recruiters filter on.